Case Studies

OTC Claims Innovation in Asia


To identify insights and a pipeline of compelling product claims that can be used to drive sales of three leading OTC brands in key markets across Asia including, Australia, China, India, Indonesia and the Philippines.

Our Approach

Three separate projects run over a period of 18 months, using our claimstormingHOTHOUSE® methodology combined with our virtualHOTHOUSE® system, that engaged over 160 client delegates and consumers in 12 markets. In all three projects, country-marketing teams shared local consumer insights online, taken from available research and additional consumer closeness sessions. The strongest insights, together with other stimulus materials, were then used to generate new claims at three separate claimstormingHOTHOUSE® workshops, with client teams refining claims with input from local consumers. Leading claims from all three workshops were then refined by our copy-editors prior to online claim evaluation.


Online evaluation of leading claims highlighted 8-12 claims with "strong potential" for each of the three brands. Winning claims were then used to support short-term marketing activation and longer term R&D product development. In one market, new claims helped to increase sales by over 25%.

"Leading claims from one project helped to drive brand growth by over 25%."

Companies and brands we have supported